Terms & conditions

The terms "we", "us" and "our" refer to Maduve Oota movie,The term "you" and "your" refers to the customer visiting our website, booking a reservation through us or otherwise using our services.

• Tickets once purchased can not be cancelled,refunded and transfered.

• To collect your tickets from the box office (counter) it is mandatory to present the valid identity card along with the pre-order booking confirmation.

• Ticket purchased for a single screen is not valid for the multiplex.

• Ticket purchased for a multiplex (PVR, inox, cinempolis, etc…) is not valid for the single screen.

• Online bookings on the web site carried out over secure payment gateway.

• A convenience fee per ticket may be levied on the pre-order ticket.

• Pre-order ticket holders are requested to abide all our policies.

• Incase a confirmed ticket is lost or misplaced, a duplicate ticket can not be issued.

• The holder of a physical ticket is deemed to be the owner of the printed pre-order ticket.

• Pre-order ticket holders are requested to go to the venues according to the show times.

• Movie release dates and times are subject to change and there is no date fixed for the release yet.

• Pre-order ticket holders are required to watch the movie within some limited days after release.

• No seats are reserved.

• A pre-order ticket does not afford the right to transport to the venue, or parking, or merchandise, or any food or beverages at the venue.

• Tickets are not transferable and can not be resold or offered for resale (including online auction sites).

• Any tickets bought from third parties are not valid.

• If an error is made in the price of tickets ordered by you, you will be notified by us as soon as possible & we will give you the option to either (a) reconfirm your ticket order at the correct price; or (b) cancel your ticket order and receive full refund from us.

• Pre-order ticket does not automatically guarantee confirmation of a movie venue. Theater list will be announced before release of the movie.

• As a condition of the use of the Website, the User warrants that they will not use the Website for any purpose that is unlawful or illegal under any law for the time being in force within or outside India or prohibited by this Agreement.

• Decision(s) taken by maduve oota team shall be final and binding.

• Please purchase tickets for children above the age of 3 years.

• To counter unforeseen delays, please collect your tickets half an hour before show time.

• The terms and conditions are subjected to change on our website in time without prior notice to any of our customers or users.

• After you successfully book your movie tickets through our website, we will send you an email from no-reply@maduveoota.com and if possible via SMS notification confirming the booking.

• Any issues regarding booking or website must be informed to contact@maduveoota.com first.